Shipping and Delivery

Pricing:

Delivery is FREE for all orders that are valued at AUD $150 or higher. See below for the pricing breakdown.

Delivery Timeframes:

*These estimates do not include 2-day warehouse processing period.

*These estimates are estimates only and are subject to change during peak periods. Delivery and processing times may extend past regular timeframes. For real-time information, please contact the delivery service provider directly.

*Please note that online orders are only processed during the working week, not over weekends or on Australian public holidays.

Duties, Customs, Charges and Fees

International shipping can incur duties and taxes depending on shipping destination. These charges must be paid directly to the Customs Service of your country. Artesands do not hold the responsibility of paying these charges. You are liable for these charges.

We advise that you research the potential duties and import taxes associated with your country before purchasing anything from our online store. For further information, please contact your local customs office.

Shipping Destinations

Please be aware that we are only able to ship to the following countries at this time:

• Australia
• New Zealand
• United States of America

Although we are unable to ship directly to other locations, we do have distributors that may be able to assist in delivering to these countries. Please send us an email at info@artesands.com.au if this applies to you and our Customer Love team will try to provide a solution.