Le Blu Animale
This is how it’s supposed to be. Living young, wild and free. Give me some skin
We offer free returns for our AUSTRALIAN CUSTOMERS ONLY!
Simply use the returns label or download here enclosed in your parcel and follow the steps.
Please return your order to the address listed below. Please include your order number and your name as we need some way to identify the return as yours.
34-36 Ralph Street
Alexandria NSW 2015, Sydney, Australia
If using the original packaging to return your item, please ensure the original post label is removed or fully covered to avoid delays in delivering your parcel back to our warehouse.
We can not accept responsibility for goods that we haven’t received when there is no tracking so we recommend using a traceable delivery method and supplying us with the tracking number.
Artesands is not responsible for the cost of return shipping
If your bikini isn't fitting quite right, we are more then happy to do an exchange by issuing you a store credit to the value of your swimwear (minus original shipping charges) if the following standards are met:
- The swimsuit is unworn and must be returned within 14 days of delivery of delivery date. Customers must try the swimsuit wearing underwear.
- The swimsuit is returned in its original condition with packaging, tags and protective hygiene strip in place.
Please note our store credits have no expiry date
Every product we send out is initially quality controlled, however, in the unlikely event of a faulty item, please contact us at firstname.lastname@example.org as soon as possible so we can start the exchange process or refund.
Artesands will cover the original shipping costs if we deem the item to be faulty. Once your item is returned to us, has been inspected and if we conclude the product to be faulty, you will be given a store credit so you can repurchase from our online store or we will provide a full refund.